Provider: Pacific Centre Family Services Association
Free mental health and substance use counselling for eligible Westshore residents; minimum age depends on the program.
The provider offers substance use counselling to adults aged 19 and older in the West Shore, Metchosin and Sooke who have their own substance use concerns, mental health concerns, or are affected by someone else’s substance use. Its separate short-term integrated community counselling program offers up to 12 sessions or group support for Westshore residents aged 17 and older with moderate mental health symptoms. Contact the provider to confirm current intake and the appropriate program.
Service Areas: Albert Head, Colwood, Highlands, Langford, Metchosin, Sooke, View Royal
Location: #200 - 324 Goldstream Avenue, Colwood, British Columbia
Monthly supplemental food hampers for eligible Westshore residents.
Goldstream Food Bank provides supplemental food hampers with about 5–7 days of food, up to one hamper per month. Contents vary with supply. Clients must bring photo ID; new clients must arrive before 11:00 a.m. with photo ID, Care/Service cards for each dependent, and a utility bill mailed to their home address. Staff speak English only; new clients who need another language should bring someone to translate. The 2026 schedule lists service on the first three Tuesdays and Wednesdays of each month, 9:00 a.m.–12:00 p.m.; weather and other circumstances can change hours, and the last customer is served at 11:45 a.m. Call if unsure before visiting. Location: 761 Station Avenue, Langford.
Service Areas: Albert Head, Belmont Park, Braemar Heights, Colwood, East Sooke, Goldstream, Happy Valley, Highlands, Langford, Metchosin, View Royal
Provider: Pacific Centre Family Services Association
Free trauma-informed counselling for women and gender-diverse people in Metchosin affected by intimate partner violence or childhood sexual abuse.
Provides individual and group counselling, safety planning, support focused on safety and empowerment, understanding impacts of abuse and trauma, and referrals to community resources. Serves the West Shore from View Royal to Metchosin. Referrals are accepted from individuals, community agencies, primary care providers, and MCFD social workers. Counselling is available in person, virtually, or by phone.
Service Areas: Albert Head, Colwood, Langford, Metchosin, View Royal
Location: #200 - 324 Goldstream Avenue, Colwood, British Columbia
24-hour emergency department and hospital services.
Victoria General Hospital is at 1 Hospital Way, Victoria. Its Emergency Department is open 24 hours a day for life-threatening or serious health concerns. Patients are triaged by urgency, not arrival order; wait times vary, and non-emergency patients may be directed to same-day or urgent care. Call 9-1-1 for immediate danger or urgent medical help. This is a hospital emergency and acute-care resource, not a primary-care clinic.
Service Areas: Beaver Lake, View Royal
Location: 1 Hospital Way, View Royal, British Columbia
Scheduled Victoria Regional Transit bus route serving Strawberry Vale on the connection between Victoria General Hospital and Hillside Centre.
Route 22A travels via Strawberry Vale between Victoria General Hospital and Hillside Centre. BC Transit publishes scheduled stop times for the route; check its current timetable and alerts before traveling.
Service Areas: Strawberry Vale, Victoria, View Royal