Provider: Canadian Mental Health Association Kelowna Branch
Mobile, in-person mental health crisis response for people aged 13 and older in Kelowna.
CRCL provides confidential, voluntary, consent-based, trauma-informed in-person support wherever the person is in the community. Call or text 778-940-2560. Service hours are 11:00–20:30, seven days a week. The service is not a police response; police are involved only where imminent risk requires emergency intervention.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Mission, Rutland
Outreach and shelter supports for people experiencing homelessness in Kelowna.
The outreach team meets people where they are and offers food, clothing, hygiene items, basic health support, and connections to shelter, housing pathways, health care, identification support, mental health and substance-use services, and other community resources. The Leon Shelter has 60 emergency beds for men seeking to maintain sobriety, with showers, laundry, hygiene supplies, and three meals daily. The Bay Ave Community Shelter is co-ed and offers meals, washrooms, and case management. Call the Mission to ask about current access and availability.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Mission, Rutland
No-cost food assistance for eligible Kelowna residents, available by appointment.
The Central Okanagan Food Bank provides food and other assistance to people facing food insecurity. New applicants need photo ID for adults, ID for children and proof of a current Kelowna or West Kelowna address. Kelowna distribution is by appointment, Monday through Saturday, 09:00–11:30 and 12:00–15:00; Tiny Bundles appointments are Fridays 09:00–15:00. Closed on BC statutory holidays. The provider also offers West Kelowna distribution by appointment at 203-3710 Hoskins Road: Tuesdays and Thursdays 09:30–12:30, Wednesdays 16:30–19:30, and Tiny Bundles Fridays 09:30–12:30.
Service Areas: Benvoulin, East Kelowna, Gellatly, Glenmore, Glenrosa, Kelowna, Kettle Valley, Lakeview Heights, McKinley Landing, Okanagan Mission, Rutland, West Kelowna, Westbank, Westside
Location: 2310 Enterprise Way, Kelowna, British Columbia
Same-day team-based care for non-emergency health concerns in Kelowna.
Provides same-day, walk-in team care for non-emergency concerns such as minor injuries, sprains, infections, less serious child illness or injury, high fever, cuts, wounds and skin conditions. Patients are seen according to urgency, not arrival order; no appointment is required. It does not replace emergency care. For life-threatening illness or injury, call 9-1-1 or go to an emergency department. HealthLink BC lists eligibility as needing medical attention within 12–24 hours but not emergently. Open daily, including statutory holidays, 9:30–20:30. Wheelchair accessible.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Centre, Okanagan Mission, Oyama, Rutland, Winfield