Provider: Canadian Mental Health Association Kelowna Branch
Mobile, in-person mental health crisis response for people aged 13 and older in Kelowna.
CRCL provides confidential, voluntary, consent-based, trauma-informed in-person support wherever the person is in the community. Call or text 778-940-2560. Service hours are 11:00–20:30, seven days a week. The service is not a police response; police are involved only where imminent risk requires emergency intervention.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Mission, Rutland
Outreach and shelter supports for people experiencing homelessness in Kelowna.
The outreach team meets people where they are and offers food, clothing, hygiene items, basic health support, and connections to shelter, housing pathways, health care, identification support, mental health and substance-use services, and other community resources. The Leon Shelter has 60 emergency beds for men seeking to maintain sobriety, with showers, laundry, hygiene supplies, and three meals daily. The Bay Ave Community Shelter is co-ed and offers meals, washrooms, and case management. Call the Mission to ask about current access and availability.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Mission, Rutland
No-cost food assistance for eligible Kelowna residents, available by appointment.
The Central Okanagan Food Bank provides food and other assistance to people facing food insecurity. New applicants need photo ID for adults, ID for children and proof of a current Kelowna or West Kelowna address. Kelowna distribution is by appointment, Monday through Saturday, 09:00–11:30 and 12:00–15:00; Tiny Bundles appointments are Fridays 09:00–15:00. Closed on BC statutory holidays. The provider also offers West Kelowna distribution by appointment at 203-3710 Hoskins Road: Tuesdays and Thursdays 09:30–12:30, Wednesdays 16:30–19:30, and Tiny Bundles Fridays 09:30–12:30.
Service Areas: Benvoulin, East Kelowna, Gellatly, Glenmore, Glenrosa, Kelowna, Kettle Valley, Lakeview Heights, McKinley Landing, Okanagan Mission, Rutland, West Kelowna, Westbank, Westside
Location: 2310 Enterprise Way, Kelowna, British Columbia
Public library branch at MNP Place in south Kelowna.
The branch offers library collections, public programs, computers, Wi-Fi, free parking and an accessibility ramp. Programs are free. Children aged 8 and under must be accompanied by an adult. The study room is free by reservation during library hours, seats up to six, and may be booked up to two weeks ahead for up to two hours per booking, no more than twice weekly. The book drop is normally always open except during Easter and Christmas closures. Statutory holiday and seasonal closures apply.
Service Areas: Benvoulin, Kelowna, Okanagan Mission
Same-day team-based care for non-emergency health concerns in Kelowna.
Provides same-day, walk-in team care for non-emergency concerns such as minor injuries, sprains, infections, less serious child illness or injury, high fever, cuts, wounds and skin conditions. Patients are seen according to urgency, not arrival order; no appointment is required. It does not replace emergency care. For life-threatening illness or injury, call 9-1-1 or go to an emergency department. HealthLink BC lists eligibility as needing medical attention within 12–24 hours but not emergently. Open daily, including statutory holidays, 9:30–20:30. Wheelchair accessible.
Service Areas: Benvoulin, East Kelowna, Glenmore, Kelowna, Kettle Valley, McKinley Landing, Okanagan Centre, Okanagan Mission, Oyama, Rutland, Winfield
BC Transit service connecting South Pandosy, KLO and Benvoulin, Gallaghers, Okanagan College and Orchard Park.
Route 12 McCulloch serves the KLO and Benvoulin timing point, connecting it with South Pandosy Transit Exchange, Orchard Park Mall, Gallaghers and Okanagan College Exchange. The current online timetable shows weekday, Saturday and Sunday trips; some weekday trips operate only September through April while university is in session. Community bus bike-rack use is limited to daylight hours. Check the linked live timetable before travelling because times can change.
Service Areas: Benvoulin, Kelowna, Okanagan Mission